Why can’t I connect my Xiaomi mobile with my laptop to transfer data? This is probably due to a fault in the charging-connection port (usb).

The usb port can break after a blow or drop of the mobile, or after abruptly pulling the charger. Another reason is bad use or wear over time. These are the main reasons your Xiaomi is not charging or synchronizing with your Laptop.

The solution? Visit one of our stores immediately. An experienced technician will identify the fault and will accurately advise you on whether you should repair or replace the component immediately.