The American Customer Satisfaction Index presents the results of its survey!

Image containing text, electronic devices, iPod Automatically generated description

Users of Samsung Galaxy devices report significantly higher satisfaction than users of Apple devices, according to the results of the American Customer Satisfaction Index (ACSI) survey. The survey, titled 2020-2021 ACSI Wireless Phone Service and Cell Phone, reveals that consumers in the USA consider the five best smartphone models to be made by Samsung.

With an ASCI score of 81, Samsung pulls ahead of its competitors, most notably Apple. The survey shows that the Samsung Galaxy S10+, Samsung Galaxy Note 10+, Samsung Galaxy S20+ top the smartphone rankings, while the Galaxy S20, Galaxy A20 and Galaxy S10 also achieve equally high scores.

Latest Stories

View all

Επισκευή, refurbished ή καινούριο; Πώς να πάρεις τη σωστή απόφαση

Repair, refurbished, or new? How to make the right decision

The Black Friday season of big deals is approaching, and with it comes the familiar dilemma: should you repair your device, choose a refurbished one, or buy a new one? The right answer isn’t the same for everyone; it depends on...

Read moreabout Repair, refurbished, or new? How to make the right decision

iOS 27: Τι αλλάζει στο iPhone σου και τι πρέπει να κάνεις πριν το update

iOS 27:What’s changing on your iPhone and what you should do before updating

iOS 27 is available, bringing new features, performance improvements, and more security tools. Before you tap “Download and Install,” though, a little preparation is in order. The new version makes the iPhone faster and easier to use, while upgrading...

Read moreabout iOS 27:What’s changing on your iPhone and what you should do before updating

Το κινητό ή το laptop σου σε άφησε την πιο λάθος στιγμή! Και τώρα;

Your Phone or Laptop Let You Down at the Worst Possible Moment! Now What?

The academic year has started, the first assignments are in, and suddenly your laptop will not turn on or your phone will not charge. Before you start looking for a new device, stay calm! Many of the most common faults can be repaired. What could have gone wrong? The most common phone problems involve…

Read moreabout Your Phone or Laptop Let You Down at the Worst Possible Moment! Now What?