Make the smartest trade-in at THEFIXERS for iPhone, Samsung and iPad
Choose your device and get an offer in 1 minute
Want an extra €40 Trade-In Bonus? Exchange your old device for a refurbished or new one! Make the exchange on the spot at a THEFIXERS store or call us on 210 2316985 for a phone order.
Choose your device model and get an offer within 1 minute.
Send it for FREE from anywhere in Greece or bring it to one of the 17 THEFIXERS stores.
If the device is in the condition you describe to us, we will credit the amount directly to your account.
Bring us your old device and get an extra €40 Trade-In Bonus
SELL
Receive the value of your device in cash or as a credit to your bank account, once the inspection is complete.
Send it for FREE from anywhere in Greece or bring it to one of the 17 THEFIXERS stores.
We inspect the device immediately in-store or, if you've sent it to us, as soon as we receive it.
If the device is in the condition you described, we will credit the amount directly to your account.
TRADE
Combine the purchase of your new device with a trade-in of your old one and earn more money.
Send it for free from anywhere in Greece or bring it to one of the 17 THEFIXERS stores.
We check the device immediately in-store or, if you've sent it to us, as soon as we receive it.
We credit the value of your old device + €40 Trade-in Bonus directly to your account, upon completion of your new device purchase.
If ALL of the following apply:
If ALL of the following apply:
If ALL of the following apply:
It is THEFIXERS' service for you to sell or trade in your old device. You select your model, answer a few questions about its condition, and get an offer within 1 minute. If you also purchase a new device, you earn an additional Trade-In Bonus of 40€.
You can sell or trade in smartphones, tablets, and other devices that meet the acceptance criteria in our catalogue. Use the search tool to find your model or select Apple or Samsung. If your model doesn't appear in the catalogue, we cannot provide an offer for it.
The offer depends on the model, memory, and condition of your device, as you declare it in the form. You'll answer questions about its external appearance and functionality, and you'll immediately see the initial offer. The final value is confirmed after the device inspection.
The conditions are Like New, Excellent, and Good. They are determined by the device's external appearance (scratches on the screen, casing, and back cover), its functionality, and battery health. Like New: no scratches, battery 85%+. Excellent: minor scratches or signs of wear, battery 85%+. Good: large scratches around the frame and deep scratches on the screen or back cover, battery 85%+. In all conditions, the device must be fully functional, without liquid damage, and unlocked. For a condition to apply, ALL its criteria must be met. The final grading is done during the device inspection and may differ from the initial estimate.
The initial offer has a limited time validity. You will receive an email with its exact expiry date, as well as a reminder before it expires. If the device is not sent within the validity period, the offer automatically becomes invalid, and you will need to submit a new request.
The Trade-In Bonus is a fixed amount of 40€ and applies when you trade in your old device for a refurbished or new one. Make the trade-in on the spot at a THEFIXERS store or, if ordering online, confirm your order by sending your old device's IMEI and your purchase receipt to shop@thefixers.gr. The bonus is credited along with the value of your old device, upon completion of the new purchase.
Yes. Shipping is free from all over Greece, via ACS Courier: you will receive an email with the relevant shipping voucher. Pack the device well, inside protective material. After receipt, unboxing is done under video surveillance to document the device's condition, followed by its inspection. If, after inspection, the valuation is lower than what you declared and you decide not to proceed (withdrawal), the return of the device will incur a charge of 10€ to cover shipping costs.
It is your sole responsibility to back up, delete your personal data, and disconnect the device from all accounts (e.g., Find My, iCloud, Google, Samsung Account) before sending it. THEFIXERS is not liable for data not deleted from the device prior to dispatch.
Back up your data. Sign out of your Apple ID in Settings (this also disables Find My), select "Erase All Content and Settings" for a factory reset, and turn off your passcode. Also remove the SIM card.
Back up your data and remove Google and Samsung accounts from the device. Perform a factory reset and disable the screen lock (PIN, pattern, or fingerprint). Also remove the SIM card and memory card (microSD), if present.
Your offer is based on the condition you declared. If the device is in the condition you described, its value does not change after inspection, and we proceed with credit. If the actual condition of the device does not match what you declared, the final value may differ.
If the device is slightly worse than what you declared, we will send you a revised offer of lower value. If you accept it, we will process the payment as usual. If you reject it (withdrawal), your device will be returned to you with a charge of 10€ to cover shipping costs. If the device is found to be in an unacceptable condition based on our evaluation criteria, the offer is rejected, and your device is returned to you with the same 10€ charge for shipping costs.
If the transaction takes place at a THEFIXERS store, you can be paid in cash. For transactions over 500€, the amount must be transferred to your bank account, as required by law. If you send us the device, we will credit the amount to your bank account, based on the details (beneficiary and IBAN) you provide when submitting your offer.
Once the inspection is completed and the offer (initial or revised) is definitively accepted, we will credit the agreed amount to the bank account you provided. The accuracy of the account details is your responsibility. If you are trading in your old device for a new purchase, the credit will be applied upon completion of the purchase of your new device.
Yes. You can trade in your old device for both a refurbished or a new device and earn a Trade-In Bonus of 40€.
Yes. You can make a purchase without a credit card, up to 1000€, in 4 interest-free instalments with Klarna.
No. The device must be your lawful property, and you must have the right to transfer it. Devices that are stolen, lost, or the product of a criminal act will not be accepted. If, during inspection, indications of illegal origin arise, THEFIXERS will not complete the transaction and may take the necessary actions according to current legislation.
Use of the service requires full legal capacity. Minors may only participate with the consent or supervision of their legal guardian.
We process the information you submit (full name, contact details, bank account, device details/IMEI) in accordance with the General Data Protection Regulation (GDPR) and applicable law. We use it solely for the evaluation and completion of the transaction, communication with you, and the fulfilment of legal obligations.
Call us on 210 2316985, email us at shop@thefixers.gr, or visit one of the 17 THEFIXERS stores and we'll help you.
