How to troubleshoot Bluetooth problems on iOS devices

Bluetooth is already in its fourth version of iOS and connects to a wide range of peripherals, making users' lives even easier, without cables. Pairing is a simple process that now takes just a few seconds, but recognition or functionality issues can still arise.

What to do if your peripherals are not recognised

First, carry out a general check. Although Bluetooth has a range of at least 10 metres, place the peripheral next to your device and check in the settings to see whether it appears in the Bluetooth list. Once you find it, tap its name and wait until your device connects to it.

If it does not connect, try resetting the connection. In your phone's settings, go to Bluetooth and select the peripheral from the list. Then select “Forget This Device”. The peripheral will be removed. Next, try pairing it again from scratch.

If the problem persists, you will need to reset your device's network settings. This will delete the Bluetooth network settings and restore them to their factory defaults, and the same will happen to the Wifi network settings. To reset the settings, select General>Reset>Network Settings. If it still does not work, you will need to take even more drastic action by resetting the device.

However, you need to be particularly careful here, as making a backup is essential! For this step, we recommend seeking advice from one of our specialist technicians in the TheFixers team, who will explain the steps and guide you through the process so that you do not lose any data from your smartphone.