The challenges of the new era are digital! Most businesses have responded to the trends and demands of the times and stepped up their digitisation efforts to meet the ever-growing demand for online transactions. However, alongside the growth of digital channels, the threat of online fraud has increased, with scams emerging in new forms.
The most common forms of modern fraud threatening internet users are the following:
- Known as “email phishing”, this involves a fraudulent message sent to the user by email. It can also occur through malicious software - trojan / malware installed after visiting or making purchases on illegal forums.
- A common form of fraud involves mobile phone providers. Fraudsters impersonate subscribers to persuade providers to issue them with a new SIM card to replace the old one, using personal data they have stolen from online transactions.
To protect the public, authorities and businesses have issued the following guidelines.
If you notice unusual activity on your mobile phone, e.g. if you suddenly lose signal or it stops working for no apparent reason, contact your mobile phone provider immediately to confirm that your SIM has not been replaced.
Do not enter your personal details on unknown or untrustworthy websites, and be particularly careful with sites that ask for your e-banking credentials (username and password), as your bank will never ask you for these. Finally, check your bank account activity regularly and notify your bank immediately if you spot any suspicious transactions.
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